Hi,
last night my cell phone just died & now can not redeem points anymore as I lost mobile authenticator (sadly don't have back codes either). can anyone please tell me how can I unlock my account now?
thanks in advance.
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sharplinkSage423
Hi. I lost my authenticator too, but I don't know how to get it back, have you get back your authenticator? I need help
Hi, sorry to hear that
u need to submit a ticket to the provided link by xCryptik above
I did that too & Razer team helped me out.
PaperzMask
Hi,
last night my cell phone just died & now can not redeem points anymore as I lost mobile authenticator (sadly don't have back codes either). can anyone please tell me how can I unlock my account now?
thanks in advance.
Hi. I lost my authenticator too, but I don't know how to get it back, have you get back your authenticator? I need help
xCryptik
Hi PaperzMask,
If you are having trouble with mobile authenticator, do not hesitate to submit ticket to Razer Gold Support.
yoowwiiie wowwiieee thanks ^_^
Userlevel 7
PaperzMask
Hi,
last night my cell phone just died & now can not redeem points anymore as I lost mobile authenticator (sadly don't have back codes either). can anyone please tell me how can I unlock my account now?
thanks in advance.
Hi PaperzMask,
If you are having trouble with mobile authenticator, do not hesitate to submit ticket to Razer Gold Support.
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