love sound

Good one! I’ve got a Kraken myself and also Barracuda. I love the haptics on the Kraken and bass on the Barracuda. They’re both good for music.

Well what are your use cases and got any tips for others?

Hi everyone, does anyone using a Razer headset have the same battery issue in Razer Synapse?

The battery percentage keeps changing abnormally or dropping quickly and inconsistently, especially while charging.

If you’ve experienced the same issue, please let me know which headset model you have and whether you were able to fix it.

Until someone else answers similar experience, have you tried the below:

1. Charge with its own cable into a wall (no hub)
2. Leave cable plugged in until the headset itself says it’s full (not Synapse)
3. Update firmware from updater (not Synapse)
4. Turn off and (wait at least 15 seconds) turn on again

If none of the above work try raising a support ticket with model and serial number. Good luck.

Thanks for the suggestions. Yes, I’ve already tried all of these steps, including charging the headset directly from a wall outlet with the original cable, leaving it connected until the headset indicates that it’s fully charged, updating the firmware using the updater, and power cycling the headset.

Unfortunately, the issue is still happening. The battery percentage in Razer Synapse keeps changing inaccurately and inconsistently, even though the headset itself continues to work normally.

I’ve also already contacted Razer Support and provided them with screenshots, a screen recording, and the requested information. I’m trying to find out whether this is a known software issue that other Razer users are experiencing as well.