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Silver voucher expiry


Sliproach
When did the expiry time on the vouchers change? They used to last a month (so you had a month to spend them/ redeem them but my latest one is only valid for 3 days.
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xCryptik
Vanguard
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  • Vanguard
  • 872 replies
  • January 1, 2022
Sliproach
When did the expiry time on the vouchers change? They used to last a month (so you had a month to spend them/ redeem them but my latest one is only valid for 3 days.

Hi @Sliproach,
The vouchers expiry date vary and doesn't have a specific fixed duration. The Vouchers must be utilised by the expiry date stated on your transaction receipt. Any request to reinstate expired vouchers will not be entertained.

Sliproach
  • Author
  • Insider
  • 111 replies
  • January 1, 2022
@xCryptik Thank you for the reply, Not complaining because free or money of is always welcome 😃 . I understand the T&C of the vouchers and that they have to be used by the the Expiry date and can't be reinstated if not redeemed. It was just a bit of a surprise when I got my confirmation email and the expiry date was so close compared to my previously redeemed vouchers. But regardless I'll just have to make up my mind what to put it towards quicker any chance of a new full size keyboard with the 5 additional macro keys to be released before the 4th please 👃

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