This translates as:
I can't access my email.

Hello kowit_18,

I understand you wanted to change the email address associated with your Razer ID. Please PM me with the following information below for verification of your account and for me to initiate a ticket on your behalf. Let’s continue our conversation in English to avoid misunderstanding.

Email Address associated with your Razer ID:
New Email Address:
Date of Birth:
Full Name:
Phone number:

*Thread locked to curb the conversation to PMs.