毒奎终极版无法充电 | Razer Insider
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毒奎终极版无法充电

  • July 10, 2025
  • 1 reply
  • 42 views
Z

充电时，只有底部的灯会凉，手握处不亮灯

并且在打开鼠标蓝牙开关后，底部灯会一直闪，手握出无亮灯，也无法链接电脑

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  • Razer.AeroRazer Support
  • Razer Support
  • July 11, 2025

充电时，只有底部的灯会凉，手握处不亮灯

并且在打开鼠标蓝牙开关后，底部灯会一直闪，手握出无亮灯，也无法链接电脑

This translates as:

When charging, only the light at the bottom will be cold, and the light at the grip will not be on. And after turning on the Bluetooth switch of the mouse, the light at the bottom will keep flashing, and there will be no light at the grip, and it cannot connect to the computer

Hey zsldsg,

Please be informed that the Razer Insider doesn't have support for your preferred language. Kindly post your inquiry or concern in English across all boards.

If yu need further help, PM your device serial number and proof of purchase so I can verify its model. I’d appreciate it if you could share more details about your concern and a short video showing the issue for the team’s visibility. Save the shareable files via any online drive account listed here. I hope to hear from you soon.

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