1 key is wrong colour on Black Widow keyboard | Razer Insider
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Question

1 key is wrong colour on Black Widow keyboard


Szelita

Hi,

 

I have a Black Widow Chroma keyboard which I was unable to use for a bit and from today want to use it again but on my num pad the number 4 is not the same colour as all the other keys. It is changing colours so not staying on just one colour but for example when colours are yellowish and greenish its red, when its magenta or pinkish then it is similar colour just darker and same with blue colours, it is blue but darker than the others. Couldn’t find anything on google which could have helped me so I am hoping someone know the solution to this. Ohh yes and to mention I updated synapse and that did not help either. 
Thank you :))

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2 Replies

  • Insider Mini
  • 1 reply
  • January 19, 2025

Hello, I just found this inquiry after a while of searching for a fix to the same problem. You are the only one that seems to have the same problem as me, so researched some more and found out that is a broken key switch. I pulled mine of the board and found that one of the contacts were broken off the switch, I just got my keyboard like or 3 weeks ago so i have no idea if people can get a new switch of these kinds. I hope this was helpful!


Razer.sushi.boi

Hi there, ​@BEKON_!

 

Did you purchase it brand new? If so, then it would be best if you return your keyboard to the seller where you purchased it. Feel free to reach out via PM if you need further assistance.

 

*Thread locked to curb conversation to PM.


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