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Hello, my name is Thanh, can you reset my 2- authenticator, i deleted app authenticator on my phone and lost authenticator code.thanks a lot 

Hello, my name is Thanh, can you reset my 2- authenticator, i deleted app authenticator on my phone and lost authenticator code.thanks a lot 

You can try any of the following methods:

  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
  • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.

Hi congthanh45, 

 

If you still need help with recovering your account, PM me your Razer ID/Email so I can check our options. Thank you!

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