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I just reload my account but just to realize that I need to pass the 2 factor authentication to make a transaction. But I no longer use the existing phone number linked to my account. Is there anyway I can get the code by using my email which I'm still currently use.

I just reload my account but just to realize that I need to pass the 2 factor authentication to make a transaction. But I no longer use the existing phone number linked to my account. Is there anyway I can get the code by using my email which I'm still currently use.

 

Hi @AsagiriZen,

 

It’ll be more convenient to update the phone number associated with your Razer ID. PM me the following information so I can kickstart a support ticket and escalate your concern to the relevant team so they can update your account:

 

Razer ID:
Email:
Old phone #:
New phone #:
Country:

 

*Thread locked to curb conversation to PM.