I just reload my account but just to realize that I need to pass the 2 factor authentication to make a transaction. But I no longer use the existing phone number linked to my account. Is there anyway I can get the code by using my email which I'm still currently use. is there any chance i could change my old number for a new one? i can send some info if its needed.
Question
2 factor Authentication and backup code issue
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- Razer Support
Hi janinoellos1,
I’m here to help. Our Team recieved your message with your case ID number. I aslo sent you a message with the steps on how to secure your Razer account. Feel free to PM me if you need further help. All the best!
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