2-step authentication, need help resetting. | Razer Insider
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2-step authentication, need help resetting.

  • April 13, 2025
  • 1 reply
  • 56 views
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Hello, so I lost my old phone and I don’t remember my back up code anymore, I need help in disabling my 2-step thingy, I tried to send a ticket and its been 30+ hrs no response, please help.

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1 Reply

Razer.sushi.boi
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Hi there, ​@Xitstein!

 

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.

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