2 step authentication not sending code | Razer Insider
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Question

2 step authentication not sending code

  • March 4, 2024
  • 3 replies
  • 221 views
campdailyDeepMauve577

recently when i try to top up using razer gold this pop up message comes. is there anything i can do? 

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    3 Replies

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • March 5, 2024

    Hi campdailyDeepMauve577,

    I replied to your PM to isolate the problem. Please try clearing the cache, cookies, and history of your browser. This can often resolve issues related to payment processing. Additionally, accepting all cookies and trying a different browser can help determine if the issue is specific to your current browser. If trying these steps didn’t work, submit a ticket or use Live Chat to contact Razer Gold customer service by clicking the green chat button at the bottom right for real-time assistance.

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    everDeepMauvefever373

    its been showing this message while i am trying to buy my desired thing from razer gold 

     

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • March 6, 2024

    Hi everDeepMauvefever373,

    I have responded to your message. Please check your inbox and let us continue from there. All the best!

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