I reloaded some razer gold and now I'm trying to top up on my game. But I'm not getting the otp for 2-step authentication on my phone. I don't have the backup codes and when I try to view my backup codes or change authentication method, it's asking me for the otp again, which I'm not getting.
Question
2-step authentication not sending code
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I CAN'T ACCESS TO MY ACCOUNT BECAUSE THE DAMM AUTHETICATION CODE ONCE I TRY SAY IS INVALID NEED HELP WITH THIS ASP
- Razer Support
- 1889 replies
Hello there, ​
I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.
*Thread locked to curb conversation to PM.
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