2 step authorization and the i cannot submit a ticket | Razer Insider
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2 step authorization and the i cannot submit a ticket

  • October 12, 2026
  • 1 reply
  • 6 views
hitRhythmJASPER904

hi, i only have 1 backup code left and i dont know which one is it and i want to generate new.backup code.what should i do?.I tried submitting a ticket but I couldn't do it ,it is just showing loading… . please help 

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • October 13, 2026

Hi ​@hitRhythmJASPER904,

For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your account. I just checked the link and it’s working in my end. I would suggest that you try a different network. After doing so, just send me a PM with your ticket number so I can call their attention to your case.


*Thread locked to curb conversation to PM. 

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