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Question

2 step verification

  • November 7, 2024
  • 1 reply
  • 64 views
BlueYonderpulseaero782

I lost my 2-step verification and backup code. How to reset? please help

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • November 8, 2024

Hi BlueYonderpulseaero782,

I’ve responded to your PM. have you tried to submit a ticket or chat with customer service via Live Chat. If so, please send me your case ID number so I can coordinate with the team. Please also make sure you provide the following information to the team to reset your account OTP. All the best!

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:

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