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$200 Missing Codes

  • October 18, 2026
  • 1 reply
  • 1 view

 

Hello Razer Support Team,

I purchased Razer Gold gift cards from Walmart, but I accidentally scratched off some of the PIN digits. Unfortunately, your support ticket system opens but fails when I try to submit my request.

Could an official support representative please help me escalate this issue or advise me on another way to submit my damaged-card claim?

I have my physical cards and Walmart purchase receipt available.

Thank you.

 

This topic has been closed for replies.

1 Reply

Razer.sushi.boi
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Hi there, ​@CHINORKING!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.

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