2015 Razer Blade 14 (RZ09-0130) Crashing | Razer Insider
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Hi,



I have a 2015 Razer Blade 14 (RZ09-0130, QHD+ Touch, Windows 10) that has recently started crashing when playing video games (the entire laptop shuts off). It seems to be an issue with the Nvidia graphics card (GTX 970M) as it passes Intel Extreme stress test for CPU, memory and native graphics but crashes immediately on Nvidia graphics card stress test via Unigine Superposition Benchmark.



I've tried reinstalling the older driver (V353.54) from the support center website (http://drivers.razersupport.com//index.php?_m=downloads&_a=viewdownload&downloaditemid=2060&nav=0,350,478,505) but none of the games I play (World of Warcraft, Tony Hawks Pro Skater 1+2) will load. I've also tried decreasing the graphics settings using the current driver (I had previously been using optimized settings without any problems) but it still crashes within a couple minutes of loading the aforementioned games.



Any help would be appreciated.
bestRedwoodside902
Hi,



I have a 2015 Razer Blade 14 (RZ09-0130, QHD+ Touch, Windows 10) that has recently started crashing when playing video games (the entire laptop shuts off). It seems to be an issue with the Nvidia graphics card (GTX 970M) as it passes Intel Extreme stress test for CPU, memory and native graphics but crashes immediately on Nvidia graphics card stress test via Unigine Superposition Benchmark.



I've tried reinstalling the older driver (V353.54) from the support center website (http://drivers.razersupport.com//index.php?_m=downloads&_a=viewdownload&downloaditemid=2060&nav=0,350,478,505) but none of the games I play (World of Warcraft, Tony Hawks Pro Skater 1+2) will load. I've also tried decreasing the graphics settings using the current driver (I had previously been using optimized settings without any problems) but it still crashes within a couple minutes of loading the aforementioned games.



Any help would be appreciated.




Hi there! Thanks for posting your laptop's concern here. Allow me to gather details from your device and forward it to our Support Team. Please send me the following:





e. Synapse 3.0 logs.

f. Screenshot of the BIOS main tab.



Save it via Google Drive or to another online drive account, then include its link in your PM. I'll be locking this now. Let's continue from there.
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