2017 Razer Blade 14 Bluescreened and No Longer Responds/Boots, Help! | Razer Insider
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2017 Razer Blade 14 Bluescreened and No Longer Responds/Boots, Help!

  • February 8, 2021
  • 6 replies
  • 49 views
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Hello, My 2017 Razer Blade(I7, GTX1060) just bluescreened and now does not boot. Like others, if I hold down the power button for ~10s the light flashes white and the capslock key is illuminated, but there is no other response. Seems like this is a fairly common issue for one reason or another, however, I have not found if there is a known fix. Is there anything I can do? I think I've created a support ticket(all it did was tell me I'm out of warrenty? I know that already??? Lol) but I'm wondering if it's a lost cause from the get go. Thanks for the help!
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    6 Replies

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    • DavidtheDJ
    • Author
    • February 8, 2021
    Looks like this video might be what I'll have to do. Still open for input thought.
    E
    I doubt that, that guy only repaired a few razer blades and does not have more than 5 videos on the 2017 model. The QC issue won't come up now for your laptop most likely. Try removing the battery, holding the power button for like 30sec. If that doesn't work try booting from a usb after removing the ssd as your ssd might be corrupted or broken as it can be trying to boot but fails to do so.
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    • DavidtheDJ
    • Author
    • February 10, 2021
    ElusiveGam3
    I doubt that, that guy only repaired a few razer blades and does not have more than 5 videos on the 2017 model. The QC issue won't come up now for your laptop most likely. Try removing the battery, holding the power button for like 30sec. If that doesn't work try booting from a usb after removing the ssd as your ssd might be corrupted or broken as it can be trying to boot but fails to do so.
    Thanks for the reply! I've already disconnected the battery and tried it again, no response still. I don't think the SSD is corrupted as nothing appears on the screen, not even the razer logo as it boots to the bios. I can still try to boot from a USB only if the laptop defaults to search the USB ports for bootable devices when no drive storage is installed. However, I'll be attempting to pull data from the SSD soon so I'll find out if the SSD is faulty. Though, it seems like this was a known problem on the laptop as there is a thermal pad overtop of that area connecting to the heat pipes. So, it looks like Razer tried to mitigate it before. At this point I'll probably sell it for parts but if I find anything, I'll document it in case anyone else runs into this.
    E
    that sucks, usually when it passes the warranty period razer products lasts way longer than that. Also, just for the people seeing this in the future, you did have all the latest bios drivers, graphics drivers and such, right? If it is that issue there you will see blown components, which hopefully this isn't. Best of luck
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    • DavidtheDJ
    • Author
    • February 11, 2021
    Yeah, oh well. Can't say I was too impressed with it anyway. It has the compute power but like others I had random bluescreens with the old Killer WiFi driver and the original power supply started smoking during my college class. At least Razer gave me a free replacement even out of warrenty. Anyway, yes, I can say pretty confidently I had all the latest drivers. Almost weekly, I would check the Intel Driver Assistant, Nvida Geforce Experience GPU Driver Updater, Windows Updater and have Razer Synapse on autoupdate, though, I don't think Razer Synapse updates anything machine related. Tried removing the SSD to see if it attempted to boot to the bios. Same blank response so, I'm not going to put the effort into trying to boot from a flashed USB drive.
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    • DavidtheDJ
    • Author
    • February 11, 2021
    Just for the record, the SSD is okay. I'm able to pull data straight off of it.
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