2019 Razer Blade Advanced RTX 2080 i79780 Randomly Screen Turns Off | Razer Insider
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2019 Razer Blade Advanced RTX 2080 i79780 Randomly Screen Turns Off

  • September 9, 2019
  • 1 reply
  • 5 views
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So I bought the laptop about a month ago. I have had a lot of days where the screen shuts off on a whim but things run in the background. I just click the power button, lights go off (i think into sleep mode), and then click it again and it comes back on with the screen running fine right where I was before. For example, this morning it happened 4 times within the span of 5 minutes after I started it up. But now it is running fine. I'm really unsure whats happening here. Anyone have an idea? Any help is appreciated!!
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • September 11, 2019
    First thing you should check is the System Event logs. That should give you an idea as to what's happening behind the scenes. Anyways, I can help you figure things out if you send me a PM with the logs along with the serial number of your Blade.
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