My computer froze, and then showed BSOD with WHEA_UNCORRECTABLE_ERROR, and did this several times and now does not boot at all, it goes straight to the bios. I found within the bios that no NVME device is detected which leads me to believe that there is a problem with the connection between the motherboard and the SSD. Any thoughts on how I could determine which component is the issue? Also this computer is only 3 years old so would there still be warranties on the individual components?
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+1Warranty is on whole laptop, not components.
I’d pull the disk and test it on another PC (even via some NVMe to USB adapter).
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Camyoung21 wrote:
My computer froze, and then showed BSOD with WHEA_UNCORRECTABLE_ERROR, and did this several times and now does not boot at all, it goes straight to the bios. I found within the bios that no NVME device is detected which leads me to believe that there is a problem with the connection between the motherboard and the SSD. Any thoughts on how I could determine which component is the issue? Also this computer is only 3 years old so would there still be warranties on the individual components?
Hi Camyoung21,
I'm sorry to hear about your Razer Blade issue. That must be frustrating for you. You can try to perform the steps here, and if your laptop is stuck at the BIOS screen, follow the guide in this article. If the problem persists, I can create a case and forward this to our Razer Support Team for furtehr invetigation. To get started, please PM me with the following information:
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