Hello, good day! I found a thread where you helped someone recover their account after having lost/forgotten their backup codes. Can you please help me? I'm in the same boat; I lost my phone and also forgot my codes. Thank you.
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- Razer Support
Hi Iceiceicedrey,
I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.
Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
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