2fA Access problem

Hello Razer Support Team

I lost access to my Google Authenticator and I can no longer receive the 2FA codes Because of this issue, I am unable to access my Razer account and complete my .purchases

I kindly request you to disable or reset the Two-Factor Authentication (2FA) on my .account

:Account details

Razer User ID: 736689507

Razer ID Email:(Removed email for security purposes)

Country: Yemen

I am ready to provide any verification .needed to confirm account ownership

Thank you for your support

Hi 736689507,

I understand you’re having issue with your account OTP. Please PM the additional information below so I can check your account and assist you accordingly.

Date of Birth:
Full Name:
Old phone number:
New phone number:

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