2nd authenticator loss | Razer Insider

2nd authenticator loss

  • 9 November 2021
  • 2 replies
  • 12 views
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Someone please help me with this one. I lost my old number and I can't change my old number to new number because it needs a 2nd authenticator in my old number, what should I do?
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2 Replies

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Xora.sora
Someone please help me with this one. I lost my old number and I can't change my old number to new number because it needs a 2nd authenticator in my old number, what should I do?

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Xora.sora
Someone please help me with this one. I lost my old number and I can't change my old number to new number because it needs a 2nd authenticator in my old number, what should I do?

Hi @Xora.sora,
If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
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