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Question

2SA help

  • May 1, 2026
  • 1 reply
  • 20 views
Nomannodude

Hello. I want to reset my 2 step authentication and backup codes since its been a long time since ive set them and have already forget them. Since then, I don't know when i deleted my authenticator app but once I installed it again my razer account was not there. how can i reset my 2SA

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • May 2, 2026

Hello Nomannodude,

Sorry to hear you’re having trouble accessing your 2-step authentication. Please send me a PM with the following details so I can verify your account and assist you further with resetting your 2FA:

Razer ID:
Email address linked to your Razer ID:

New email address:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

 

*Thread locked to curb conversation to PM.
 

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