3 WEEKS AND STILL NO RESPONSE FROM RAZER - Case # 240902-001870 | Razer Insider
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3 WEEKS AND STILL NO RESPONSE FROM RAZER - Case # 240902-001870

  • September 11, 2024
  • 2 replies
  • 32 views
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I AM STILL WAITING FOR A RESPONSE!!! 3 WEEKS NOW!!! ABSOLUTELY USELESS CUSTOMER SERVICE!! ABSOLUTELY USELESS CUSTOMER SERVICE!! THE NEXT MESSAGE WILL BE TO YOUR BOARD OF DIRECTORS TO SEE IF THEY UNDERSTAND THAT THE CUSTOMER COMES FIRST

 

Case # 240902-001870

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    FiszPL
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    • FiszPL
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    • September 12, 2024

    @Razer.Aero @Razer.sushi.boi 

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    • Razer.AeroRazer Support
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    • September 13, 2024
    Slacker280272 wrote:

    I AM STILL WAITING FOR A RESPONSE!!! 3 WEEKS NOW!!! ABSOLUTELY USELESS CUSTOMER SERVICE!! ABSOLUTELY USELESS CUSTOMER SERVICE!! THE NEXT MESSAGE WILL BE TO YOUR BOARD OF DIRECTORS TO SEE IF THEY UNDERSTAND THAT THE CUSTOMER COMES FIRST

     

    Case # 240902-001870


    Hey Slacker280272,

    I have escalated your concern to our Support Team because it was misrouted to the marketing department instead of peripheral support. Please also try to perform the troubleshooting provided in your other post and via PM. If the steps didn’t work, send me the details so I can request a replacement. Thanks!

    ​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.

    FiszPL
    1 person likes this
    • FiszPL
      FiszPL
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