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I bought headphones, but there is no activation code 7.1
Which headphones do you've exactly bought?
RYZEN kraken x lite
Maybe there is something wrong with the headset itself
nikitosvlasov98
RYZEN kraken x lite


Activation code should be in the box (scratch card).

If there is no code - please contact Razer support directly: https://support.razer.com/contact-support/
nikitosvlasov98
I bought headphones, but there is no activation code 7.1


Hey there, @nikitosvlasov98! Sorry to hear that your headset did not come with an activation code. Anyway, I can initiate a code generation request on your behalf. Please send me a PM with the following information to be able to file the request:



1. Name

2. Email Address

3. Mobile Number

4. Address

5. Serial Number



Also, attach a copy of the proof of purchase for verification purposes. You may upload it on your Google Drive, then copy and include the link in your message.
firstCinereousJADE940
Maybe there is something wrong with the headset itself


Hi, @firstCinereousJADE940! Seems like there isn't any problem with the headset itself. The package should include a scratch card, and it's possible that the packaging was just overlooked by the relevant team. Should you need any assistance with Razer services in the future, never hesitate to send me a PM.



*Thread locked to curb the conversation to PMs.
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