Hello,
I recently purchased a Razer BlackShark V2 X headset, but I’m unable to activate the 7.1 Surround Sound software. It says the feature is already activated.
Here is the serial number (SN): (Removed serial number for security purposes)
i have card that contains the barcode not the code ? anyhelp
my says it is invalid :(
Hello Azoz1326,
I understand you're experiencing issues with registering your new headset and that the scratch card with the activation code is not included in the box. I recommend returning the device to the reseller for a refund. To ensure your Razer product is genuine, always purchase from authorized Razer resellers. Please note that the products from unauthorized dealers may be used, counterfeit, re-boxed, defective, or gray-market goods. Feel free to send me a PM with your device’s serial number and invoice for verification. All the best!
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my says it is invalid :(
Hello technositeWindsorTan166,
Please send me a PM with your device’s serial number and a screenshot of the error so I can assist you accordingly. All the best!
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