7.1 Activation Code Email Issue | Razer Insider
Skip to main content
Question

7.1 Activation Code Email Issue

  • May 6, 2024
  • 1 reply
  • 12 views
K

I have requested an activation code for my Razer Kraken X but the code is sent to my old email even after updating my account email address. I can’t access my old email anymore and wanted to see if the code can be sent to my new email address instead of my old email.

Best regards

James Stephenson

Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • 3222 replies
  • May 10, 2024

Hello koyami12,

I’m here to help. Please PM me your headset serial number and the email address registered to your device so I can check if there's a code associated with your account. Thanks!

​​​​​​​*Thread locked to curb conversation to PM.

CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings