7.1 Activation Code Email Issue | Razer Insider
Skip to main content
Question

7.1 Activation Code Email Issue

  • May 6, 2024
  • 1 reply
  • 15 views
K

I have requested an activation code for my Razer Kraken X but the code is sent to my old email even after updating my account email address. I can’t access my old email anymore and wanted to see if the code can be sent to my new email address instead of my old email.

Best regards

James Stephenson

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • May 10, 2024

Hello koyami12,

I’m here to help. Please PM me your headset serial number and the email address registered to your device so I can check if there's a code associated with your account. Thanks!

​​​​​​​*Thread locked to curb conversation to PM.

CookiesCookie settingsAccessibility statement