7.1 code used already | Razer Insider
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7.1 code used already

  • October 29, 2025
  • 1 reply
  • 10 views

I bought a new Blackshark v2 x and tried to register my headset but when I did it said its already been registered even though Its completely new, I want to get an activation code for 7.1 and that’s why I’m registering but its not working and I have proof of purchase ect can support help?

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1 Reply

Razer.Aero
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  • Razer Support
  • October 29, 2025

Hey geoNewYorkPinkplace381,

Thanks for reaching out! Kindly check for the activation code on the scratch card inside the packaging as indicated here. If it’s missing or already used, please contact the reseller for a replacement or refund. Possible that the headset is a counterfeit, re-boxed, or gray market goods. Make sure to buy Razer products from authorized Razer resellers to avoid issues with authenticity. If you need more help, send me a PM with your device’s serial number and proof of purchase so I can verify the information. All the best!


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