7.1 surround not work | Razer Insider
Skip to main content
Question

7.1 surround not work

  • May 14, 2026
  • 2 replies
  • 17 views

I recently purchased a Black Shark V2 x headset, but when I tried to add it to my products, it said this code has already been used on another device. What should I do?

This topic has been closed for replies.

2 Replies

Razer.sushi.boi
Forum|alt.badge.img

Hello there, ​@Amshwolf212!

 

It seems like you have purchased a counterfeit headset. I’ll double-check everything just to be sure. Please drop me a message via PM along with your headset’s serial number so I can validate it and check the registration. Looking forward to your response!

 

*Thread locked to curb conversation to PM.


Razer.sushi.boi
Forum|alt.badge.img

Howdy, ​@Amshwolf212!

 

I have responded to your PM. Please check it out and let’s continue our conversation there.

 

*Thread locked to curb conversation to PM.