7.1 SURROUND SOUNC ACTIVATION CODE ALREAD REGISTERD | Razer Insider
Skip to main content
Question

7.1 SURROUND SOUNC ACTIVATION CODE ALREAD REGISTERD

  • December 14, 2025
  • 1 reply
  • 9 views

I tried to register the product to use 7.1 surround sound, but a message was displayed saying that the product was already registered, as in the title. Please help me REGISTERED

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • December 15, 2025

Hi pulseLightOrchidside776,

I understand you’re having issues with product registration for 7.1 surround sound due to it being previously registered. This issue might occur if the product was previously registered, which can happen with used, counterfeit, re-boxed, defective, or gray market goods. I suggest that you contact the reseller to take advantage of your warranty since you just purchased the headset.

To ensure your Razer device is genuine, please check the list of authorized Razer resellers. If you'd like further assistance, please PM me your device's serial number and proof of purchase for verification. I'm here to help you get this resolved as quickly as possible. Take care!


*Thread locked to curb conversation to PM.