7.1 Surround Sound | Razer Insider
Skip to main content
Question

7.1 Surround Sound

  • October 18, 2025
  • 1 reply
  • 22 views

My Razer 7.1 Surround Sound is not working properly. Even after selecting "Realtek(R) Audio (Headphones)" as the output device in the Razer app and setting "Speakers (7.1 Surround Sound)" as the Windows default playback device, I’m not getting any sound.
I've tried reinstalling drivers, disabling other audio apps (such as Nahimic), and matching sample rates, but nothing works.
Please advise how I can resolve this issue.

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • October 21, 2025

Hey RYAN_P,

I’ve responded to your message. Please ensure you have followed the complete setup guide to properly configure your 7.1 Surround Sound. You can find detailed instructions hereIf the setup is correct but the issue persists, try the troubleshooting steps in this article. If you need further assistance, please feel free to send me a PM with your device’s serial number. All the best!

*Thread locked to curb the conversation to PMs.