7.1 Surround Sound Activation Code | Razer Insider
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7.1 Surround Sound Activation Code

  • December 26, 2020
  • 7 replies
  • 361 views
R
I purchased a Powerup Gaming Bundle and it includes Kraken X Lite Headset. The packaging did not have an activation code. I registered the device per the instructions and received a return email showing that it had been successfully registered, however it did not contain an activation code. How do I receive the activation code that is needed?
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    7 Replies

    G
    I have the exact same problem and I'm waiting right now for an agent to pick up the chat and ask him, if there is some useful information, I'll be sure to pass it to you as well
    R
    The same goes for me, I NEED MY CODE
    M
    • MzDaMoz
    • 1 reply
    • December 29, 2020
    RoboWyatt05
    I purchased a Powerup Gaming Bundle and it includes Kraken X Lite Headset. The packaging did not have an activation code. I registered the device per the instructions and received a return email showing that it had been successfully registered, however it did not contain an activation code. How do I receive the activation code that is needed?
    I have the same problem but with my headset, I didn’t get an activation code.... did they reply to you giving you the code or no?
    Razer.Speedcr0ss
    Hey everyone! Have you registered your device in your Razer ID? If you haven't, please click this link and wait for the activation code email after 24-48 hours. Check your registered email's junk and promotion folders too.
    R
    I registered the device as I stated in the original post. I have checked my email for far longer than the 24-48 hour period that you specified. I have not received any email with an activation code. I have received the product registered successful email. Please get me an activation code so my headset can work as advertised.
    R
    • RoboWyatt05
    • Author
    • 3 replies
    • January 15, 2021
    I do not understand why Razer isn't trying to support their products. We pay our hard earned money for their products, but they will not fulfill their end of the deal. Very unsatisfied and will surely avoid in the future, and will advise my friends and family to do the same.
    R
    • RoboWyatt05
    • Author
    • 3 replies
    • January 22, 2021
    Why has no attempt been made to help me with this? Can anybody direct me to another avenue to seek support from Razer? Is there any way to escalate this issue to a level that will actually receive support?
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