7.1 surround sound activation code issue | Razer Insider
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Question

7.1 surround sound activation code issue

  • July 5, 2026
  • 1 reply
  • 7 views

Hi, I bought a pair of Razer BlackShark V2 X headphones a while ago but forgot to activate the code for 7.1 Surround Sound. I just tried to activate the product on the website, but I'm getting an error saying it has already been activated.
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1 Reply

Razer.ScarletRouge

​Hey there, ​@Tracerproft 
 

It seems like your device might be a counterfeit or re-boxed item. No worries, let me check it for you. Please send me a private message together with your device's serial number so I can check its details in our system and assist you further. Thank you!


 

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