7.1 Surround Sound App "No authentication found". | Razer Insider
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Question

7.1 Surround Sound App "No authentication found".

  • January 24, 2025
  • 1 reply
  • 36 views

My 7.1 Surround Sound app keeps saying “No authentication found” when I try to log in with my account. I’ve tried uninstalling the app and restarting my PC. It still says that.

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1 Reply

Razer.Aero
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  • Razer Support
  • January 25, 2025

Hi aeroPeridotconnect334,

I’m here to help. Please PM me your Razer BlackShark V2 X serial number, emails address and the screenshot of the error you encountered so I can take a closer look and provide the necessary steps to resolve the issue. Save the shareable files via any online drive account listed here. All the best!

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