7.1 Surround sound app not opening and do not let me put the activation code | Razer Insider
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7.1 Surround sound app not opening and do not let me put the activation code

  • February 22, 2024
  • 5 replies
  • 193 views

Qushairii

So i just bought the blackshark v2 x from shopee and itself from official razer store then i follow the instruction how to activate but after finish installing 7.1 surround sound app it just disappeared and when i right click on the icon in minimize mode it say to login then i did what should i but then its just like that.The app itself do not come up with enter activation code. i do not know whats the problem. please someone help me.

Best answer by Cloud_NE

do you have the problem with the app?

same problem, if you would find answer tag me please

5 Replies

  • Insider Mini
  • February 22, 2024

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Qushairii
  • Author
  • Insider Mini
  • February 22, 2024

do you have the problem with the app?


Cloud_NE
  • Insider Mini
  • Answer
  • February 23, 2024

do you have the problem with the app?

same problem, if you would find answer tag me please


Qushairii
  • Author
  • Insider Mini
  • February 23, 2024

actually i already found the solution but idk its work for everyone or not.In my case i used to change my user folder name and when the 7.1 surround sound app was installed it recreate the old user folder and was place in that place

 

here how i do:

i just move the appdata from old user folder name to the current user folder name.then close the one that on icon in minimize mode then open again.thats all

 

sorry for bad english 😅


Qushairii
  • Author
  • Insider Mini
  • February 23, 2024

do you have the problem with the app?

same problem, if you would find answer tag me please

here