7.1 Surround Sound can't login | Razer Insider
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7.1 Surround Sound can't login

  • October 12, 2020
  • 6 replies
  • 815 views

Just got a new headset and it came with the surround sound activation code, downloaded the surround sound application and I can't login. It's saying "unable to get a new web socket connection from the pool in stage 1: remote error: tls: handshake failure". I've tried disabling my firewall and restarting multiple times.
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6 Replies

Same here, did you end up being able to do it?

  • October 12, 2020
Same here.

I am also unable to login the surround sound 7.1 system

Kinda sad and disappointed really, cause if the software isn't working it's probably something that has been out for sometime I guess. Also my mic isn't being recognized by the computer somehow, don't know if it's the lack of the software. Hopefully they fix it, if I never get to experience de 7.1 surround sound it's really messed up cause i've scratched the code already, thinking that I was going to use it after. No returns :(

same here and spend hours and even change password and still not be able to log-in

I DID IT ALREADY! See if you can too! :)