7.1 surround sound cannot switch output device | Razer Insider
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7.1 surround sound cannot switch output device

  • July 12, 2021
  • 1 reply
  • 465 views
S
Hi, My 7.1 surround sound is not working as it seems to be locked onto a device that is not used. It does not let me change this device to the correct one that I use. It does not register this output device as I do not use it, but I still cannot switch it.
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • July 19, 2021
    Does the headset gets detected in the Device Manager? You might have to reinstall your headset's driver by doing the steps below: -Press Windows + S on your keyboard to open the Search bar. -Type in “Device Manager” and hit Enter. -Go to Audio Inputs and Outputs. -Right-click on your Razer headset and select Uninstall device. -To completely uninstall the drivers, restart your computer. -The drivers are automatically installed on your computer after a restart. If you need further assistance, feel free to send me a message.
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