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7.1 Surround Sound Code

  • November 13, 2023
  • 9 replies
  • 683 views

rushfutureDarkYellow662
I didn't get the code to activate the razer 7.1 surround soundDidn't come to my e-mail address

 

Best answer by ItsPhoenixTime

 

There is no need to install an external THX Spatial app. just use the Synapse app and go to Audio and then go to Mixer.

(It's in the manual, by the way)

9 Replies

ItsPhoenixTime

Hello @rushfutureDarkYellow662

 

The reason it is not sent to your email is because your device is not eligible to receive a 7.1 activation code


rushfutureDarkYellow662

Hello @rushfutureDarkYellow662

 

The reason it is not sent to your email is because your device is not eligible to receive a 7.1 activation code

How am I supposed to use the 7.1 program?


ItsPhoenixTime

You can't use it but if this is the RAZER BLACKSHARK V2 - WIRED GAMING HEADSET + USB SOUND CARD you have the THX integration in Razer synapse. 

 


rushfutureDarkYellow662

You can't use it but if this is the RAZER BLACKSHARK V2 - WIRED GAMING HEADSET + USB SOUND CARD you have the THX integration in Razer synapse. 

 

It offers a 15-day trial period. What happens after that?

 

 


ItsPhoenixTime
  • Insider Mini
  • Answer
  • November 13, 2023

 

There is no need to install an external THX Spatial app. just use the Synapse app and go to Audio and then go to Mixer.

(It's in the manual, by the way)


This issue is related to the latest update.  Yes I did not have THX spatial as well.  When the reason update  happened, x.x.x.110912, it removed the THX Razer driver.  There’s no information if that driver was supposed to be removed or whether it should still stay on.


ItsPhoenixTime

Raff_02
  • Insider Mini
  • November 10, 2024

i dont get code surround 7.1 after register


ItsPhoenixTime

i dont get code surround 7.1 after register

Hello ​@Raff_02
If you have only bought one device, you will not receive a code but it is integrated into the device control in synapse! 

If you have purchased the software you must contact official support