7.1 Surround Sound Code Already Used – BlackShark V2 X | Razer Insider
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7.1 Surround Sound Code Already Used – BlackShark V2 X

  • April 23, 2025
  • 1 reply
  • 17 views
C

Hello,

 

I own a Razer BlackShark V2 X headset, and I’m trying to activate the 7.1 Surround Sound software. However, when I enter the serial number, it says that the code has already been used.

 

Unfortunately, I no longer have the proof of purchase, as I bought the headset some time ago. I can still provide the serial number and any other information or photos you may need.

 

Would it be possible to receive a new activation code or access the software in another way? Thank you in advance for your support.

 

Best regards,

Ammar Amine 

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3234 replies
  • April 23, 2025

Hi coolPowderBluecafe154,

Kindly check the 7.1 Surround Sound activation code on the scratch card included in the box, as indicated here. If the code has already been used or if the card is missing, we can no longer request a new one since it's already linked to a different account. Feel free to PM me if you need further assistance. All the best!

*Thread locked to curb the conversation to PMs.

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