A few months ago, I received my Razer Kraken V2 Gengar Edition headphones, and I activated the 7.1 Surround sound, and everything was fine. But a few days ago, I formatted my PC and had to reinstall everything. I opened the same email and entered the activation code again, but I got an error message saying the code was already in use. Even though it was the same email address, I tried other emails in case there was a problem, but my headphones were only linked to my single registered Razer account, which is the one I'm using now. No matter how many times I enter the activation code, it keeps saying it's already in use.
Question
7.1 Surround Sound Code Codigo invalido
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- Razer Support
Hello byteFuchsiaRosecafe287,
I’m here to help. Please try to request a new 7.1 Surround Sound code here and use the new activation code sent to your email. If you need further assistance, feel free to send me a PM with your headset serial number and email address associate with your Razer account so I can check the information in our data base. All the best!
*Thread locked to curb the conversation to PMs.
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