Hello, I just bought the blackshark v2 x headset and when I tried to see the code printed on the card, I found that the scratch tape is barely impossible to take out and when I applied more pression I accidentaly took off some digits. What can I do now?
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Hi,
You can try request a new code: https://mysupport.razer.com/app/answers/detail/a_id/6052/kw/activation%20code/
You can try request a new code: https://mysupport.razer.com/app/answers/detail/a_id/6052/kw/activation%20code/
Thank you so much it helped me.
I over-scratched the activation code, and followed the step from support.I provided everything requested,receipt included but it give me this in the end: "The 7.1 Surround Sound code for this model is not available, please click here to contact customer support." How can this be when i have the soft installed and an over-scratch card for it???
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