7.1 surround sound does not let me change my audio volume | Razer Insider
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Question

7.1 surround sound does not let me change my audio volume

  • October 26, 2025
  • 1 reply
  • 14 views

I just intalled the surround sound program and I activated it. It worked perfectly fine for the first time. Then i turned on my pc a few hours later and my audio was stuck at the same volume even if it completely muted. I was able to change the audio if i go back into my old speakers and then go back but that takes a long time. Does anyone know if this is a bug or just a glitch for me?

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1 Reply

Razer.Aero
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  • Razer Support
  • October 28, 2025

Hi Shisutemuzu,

I'm here to help! To address your audio issue with the 7.1 Surround Sound, please visit the support article that provides specific guidance on troubleshooting and resolving surround sound problems. If you need further assistance, feel free to send me a  PM. All the best!

​​​​​​​*Thread locked to curb the conversation to PMs.