geoHollywoodCerise379
accidentally I deleted my 7.1 device from device manager so I can't use 7.1 because there is not an section in 7.1 surround sound program it says to me like smth like that : (In orted for the enhancements to take effect on your output device, 7.1 Surround Sound has to be selected as your default system's default playback device. View Setup again by clicking the button.) could u help me about that how can I bring 7.1 section back to my computer in device manager?

Hi there! Thanks for sharing your 7.1 Surround Sound concern here. Please gather your laptop's Synapse logs by following the steps here. Once done, perform the steps below and see if it helps:



"Clean reinstallation of Razer Synapse with registry delete."



Note: Please be careful and not delete other files/folders as it may corrupt your Windows operating system. Check the steps below:



1. Uninstall Synapse and delete all files in C:\\Program Files (x86)\\Razer and C:\\ProgramData\\Razer directories. These folders are hidden by default, so please be sure to unhide them.

2. Uninstall Razer drivers by going to "Device Manager" from Control Panel.

3. Press Windows + X key and choose Command Prompt on the menu.

4. Type regedit in the command prompt window and press enter.

5. Please go to this path and check if you have it:

HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW643NODE\\Razer\\



*Please delete everything that's in the Razer folder. Please reinstall Synapse after deleting all the files inside the Razer folder.



6. Download a fresh installer and reinstall, then restart your PC.

7. Add Synapse to your firewall exemptions and update your .NET Framework at https://dotnet.microsoft.com/download/dotnet-framework/net48

---