I have installed the 7.1 surround sound app after successfully registering my Razer Blackshark V2 X and even received the activation code for the app. However, upon loging in with my account, an error message saying “no authentication found” shows up.
This topic has been closed for comments
- Razer Support
- 174 replies
Hey
Can you check that you have downloaded the correct 7.1 Surround Sound software from this link? If yes, please send me a PM with the email address associated with your Razer ID to verify it in our system and see what I can do to help.
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.