7.1 surround sound no authentication found | Razer Insider
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Question

7.1 surround sound no authentication found

  • July 6, 2025
  • 1 reply
  • 31 views
T

I recently purchased a pair of blackshark v2 x headphones and im trying to set up 7.1 surround sound but despite having registered my product to my razer account it says that there is no authentication found

 

Any help would be appreciated

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1 Reply

Razer.sushi.boi

Hello there, ​@THESUCC69!

 

Please send me a message via PM along with your headset’s serial number so I can validate it and help you with the 7.1 Surround Sound activation. Looking forward to your response!

 

*Thread locked to curb conversation to PM.

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