7.1 surround sound not appearing | Razer Insider
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Hello i just got my new Blackshark v2 x wired.

and used the activation code and all that for the 7.1 surround sound but I can find anywhere to make it the default output so I can select my headset.

I'm on windows 11 and I have tried everything but nothing is working. is there anyone who has a solution
Same problem--I installed it and it worked fine on my home computer using Windows 10--at a relatives and trying to get it working on a Windows 11 Machine, does not even recognize it is plugged into the jacks.



Then the Razor moderator locks my thread and says we will get back to you?? I have a bad feeling this headset will not work on Windows 11.
KingPFL
Hello i just got my new Blackshark v2 wired.

and used the activation code and all that for the 7.1 surround sound but I can find anywhere to make it the default output so I can select my headset.

I'm on windows 11 and I have tried everything but nothing is working. is there anyone who has a solution


Blackshark V2 comes with THX Spatial, which is available out-of-box in Synapse 3 software (Audio->Mixer tab).
FiszPL
Blackshark V2 comes with THX Spatial, which is available out-of-box in Synapse 3 software (Audio->Mixer tab).


ah sorry I just realized my mistake but I mean the v2 X wired
KingPFL
ah sorry I just realized my mistake but I mean the v2 X wired


https://mysupport.razer.com/app/answers/detail/a_id/614/~/how-to-activate-and-use-7.1-surround-sound see Set 7.1 Surround Sound as default playback device

Same problem--I installed it and it worked fine on my home computer using Windows 10--at a relatives and trying to get it working on a Windows 11 Machine, does not even recognize it is plugged into the jacks.

Then the Razor moderator locks my thread and says we will get back to you?? I have a bad feeling this headset will not work on Windows 11.

did you find a solution??

 

it does not appear for me nomatter how many times i reinstall (i use windows 10 x64)

ive tried for hours but nothing works, then i went to search for other people facing the same problem but couldn’t find any except this

i have BlackShark V2 X wired as well

Hello ,

same problem here guys :(

Hello, i have the same problem.

 

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