7.1 Surround sound software not showing UI. | Razer Insider
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7.1 Surround sound software not showing UI.

SoiGrame
it runs but only shows up on the taskbar left click shows this and right click shows this: otherwise I can choose 7.1 Surround sound as audio output but with no sound out. and my headphone is Kraken X USB, motherboard is MSI MORTOAR MAX B450M. Device manager shows that my headphone driver is USB Audio device.
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4 Replies

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  • mehedi16
  • 1 reply
  • March 14, 2021
i was active surround 7.1 after windows setup i reintall it and again try to active but i can not & its show it is already use this code now how can i use surround sound
SoiGrame
  • SoiGrame
  • Author
  • Insider Mini
  • 1 reply
  • March 15, 2021
mehedi16
i was active surround 7.1 after windows setup i reintall it and again try to active but i can not & its show it is already use this code now how can i use surround sound
actually i used my active code twice but the second time is registing my headphone in my razer id profile, and i dont know if this works or not, 'cause i cant open my software anymore....
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1 person likes this
  • G
    Gurakhg
S
Im having the same problem someone please help.
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1 person likes this
  • G
    Gurakhg
T
I have the same issue. I used to use my headphone without any problem before. Couple of days ago, I installed the latest Windows Update. After update, I am unable to chose 7.1 from right bottom sound logo (it only says High Definition Audio Device). Due to this, I can not enable surround sound. What is the fix for it ?
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G
2 people like this
  • S
    SneezySharko
  • G
    Gurakhg
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