I have a new Razer headset registered to my Razer ID, and I received a new 7.1 Surround Sound activation code. However, my account already has an old 7.1 license activated from a previous headset that is now broken. The application does not give me any option to remove the old license or enter the new code. How can I activate the new code on the same Razer ID?
Question
7.1 Surround Sound – Unable to activate my new code
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+1Why you want to activate another 7.1 Surround licence, if you already have one activated on your account?!
Just login to your RazerID account in 7.1 surround app and use your old license.
- Razer Support
Hey there,
I'd be happy to look into this for you. Could you please send me a PM along with a photo or video that clearly shows that the application does not provide any option to remove the old 7.1 Surround Sound license or enter the new activation code? You can upload the photo/video using this link and then send me the link once it’s uploaded. Thank you!
*Thread locked to curb conversation to PM.
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