7.1 Surround Sound wont open

Hey all, I am just after opening a blackshark v2 x as it was on sale and needed a new headset. But anyways, I tried to install the 7.1 Surround Sound app from the installer and it has installed but there is no shortcut anywhere for it and will not open from the installer app same with synapse. When i try open it, a message pops up sying missing shortcut browsing files and then comes up with a microsoft office program file. I have tried the driver cleanup tool which has not worked and i have tried uninstalling and reinstalling several times to no avail. Is there anyone who can help me?